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Customer Service

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Customer Service at LINA Home Furnishings

Do you have a question about a product that you've purchased from LINA Home Furnishings? Our talented service department is here to help! Call or email the store directly! Please have your order number available when emailing or calling in.

Contact Us

Customer Service Direct Line: 602-993-1338

Email: linahfservice@gmail.com

Customer Pickups and Carry Outs
LINA Home Furnishings is not liable for any damages to furniture or any item which you transported. You, the customer, are
solely responsible for securing your merchandise to and ensuring the storage size measurment of your vehicle/mode of
transportation. LINA Home Furnishings is not responsible for any loss or damage to your vehicle/mode of transportation.

Special Orders
Any merchandise which is not a stocked item, and must be ordered specifically for your sales order is considered to be a
special order. Any upholstered piece manufactured to your specifications and/or custom made for your sales order is
considered to be a special order. A payment in full is immediately due at the time your order is placed. If a LINA Home
Furnishings authorized management personnel grants a cancellation and/or refund of your special order (full or partial), any
refunds will be provided/credited to your original form of payment, less any restocking fees.


Warranties and Guarantees
LINA Home Furnishings offers no warranties except those of the manufacturer. LINA Home Furnishings reserves the right to
cancel and not accept your order in cases of extreme pricing/clerical errors, which are subject to correction during pre and
post finalization of your sales order. There are no written or implicit warranties on any CLEARANCE items.


Top Grain Leather
Because it is considered a product of nature (animals), scratches, scars, and other markings which may appear on finished
hides are a result of the animal's environment, life cycle, and/or biological 'construction'. These types of markings are the
characteristics of the top grain hide of the animal which are intended to heighten the attractiveness, by no way affecting its
durability.


Wood Finishes
Typically real wood will have characterics such as: knots, grain variations, light or dark spots, hair line cracks. Reclaimed
wood is "repurposed" from old churches, castles, barns, etc. so will typically have old nail holes, wood patches, aged look,
and wear. These are considered features of the product, not defects or failures.


Fabrics and Dyes
Typically a manmade production, which on occassion contains slight variations that occur. As such, each fabric roll may not
be consistent and can vary.